ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (7) GIFTS & GIFT CARDS (6) ORDERS (6) PAYMENT & PROMO CODES (6) PRODUCT (5) RETURNS & EXCHANGES (9) SHIPPING (20) TM REWARDS (32)

GIFTS & GIFT CARDS

6 questions found

Can I use my more than one TravisMathew gift card on my order?

Yes, you can redeem up to 10 gift cards per transaction on TravisMathew.ca.

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How do I check my gift card balance?

To check your gift card balance, please visit https://www.travismathew.ca/gift-card and enter your 19-digit gift card number and PIN to check your balance. You can also check your balance by calling (855) 423-2710.

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Why is my gift card not working?

If you are having trouble using your gift card please contact our Online Customer Service team at onlinesupport@travismathew.com or by calling 1-877-969-1952.

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Why was my gift card order cancelled?

TravisMathew.ca reserves the right to refuse, cancel, or hold gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.

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How do I purchase a gift card?

TravisMathew is excited to announce that we will be transitioning to a new and enhanced gift card platform over the coming weeks. During this transition period, we will temporarily pause the sale of gift cards both in-store and online. We are confident that this new platform will significantly improve your overall shopping experience with us.

Please note that if you currently possess an existing TravisMathew gift card, you will still be able to utilize it wherever gift cards are accepted. We sincerely appreciate your understanding and patience during this time, and we thank you for your continued support of TravisMathew.

Should you have any inquiries regarding this change, please do not hesitate to reach out to our Customer Experience team at 1-877-969-1952.

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How do I use my TravisMathew gift card?

Gift cards are redeemable for merchandise only on Travismathew.ca. Upon redemption, any unused balance will remain on the gift card for future purchases. Gift card balances can’t be redeemed or exchanged for cash, except where required by law.

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