33 questions found

Can I transfer my TravisMathew Rewards points to another participant?

You cannot transfer your loyalty points to another loyalty participant or person who is not a participant. Loyalty points are non-transferable.

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How can I obtain different statuses in the TravisMathew Rewards Program?

Once a member spends C$500 in net TravisMathew spend, the member will unlock Preferred status and its associated benefits. At C$1,000 in net TravisMathew spend, the member will unlock Executive status and its associated benefits. A status is calculated on annual net spend by calendar year. Learn more about the different statuses. Once you unlock a new status, we'll notify you via email, or you can see real-time upgrades in your account dashboard. Login and click the rewards dashboard. Make sure to sign up for email to ensure you receive these important messages about your rewards account.

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How do the TravisMathew Rewards tier qualifications work?

Tier status is based on the net purchase amount and adjustments in the previous calendar year. Once an account advances to a new tier status, it remains at that status for the rest of the calendar year, and the next calendar year. Rewards points earned do not count towards tier status. To learn about the details of the tier qualifications, visit the TravisMathew Rewards Program page

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When will I receive my free annual gift as a part of my TravisMathew Rewards tier status?

If you’ve qualified in your tier status as of Dec 31st, your free annual gift will be distributed in January. Preferred members and Executive Members will receive a Free Annual Gift for years in which they have achieved that tier. The choice of gift is at the sole discretion of TravisMathew.

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Will I pay for shipping on an annual gift that I obtained with my TravisMathew Rewards status/tier?

As a member of TravisMathew Rewards, you have free standard shipping so you will not pay for the shipping cost of a reward merchandise you obtained with your status/tier. If you are part of the Executive tier status, you will automatically earn free 2-day shipping.

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What is TravisMathew Rewards VIP Status?

From time to time, you deserve to be treated like a king. Make sure you sign up for TM Rewards for a chance to be true VIP royalty with TravisMathew and unlock exclusive benefits.

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What are your terms of sale?

You can view our Terms of Sale online at

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What is the TravisMathew Rewards Program and how does it work?

The TravisMathew Rewards Program was established to reward our most loyal and hardworking customers like you. For every C$1.00 spent on qualifying purchases at you will receive five (5) loyalty points. You can then use your points, which act like currency to get discounts on merchandise. Please refer to the TravisMathew Rewards Terms and Conditions for the full details of the program terms. TravisMathew Rewards is free to join, and participants can also receive points by participating in various activities found on your Activities page and Refer a friend page. This program is available to legal residents of Canada, who must be 16 years of age or older.

Once you’ve signed up to the program, checkout the Rewards Program dashboard page in your account and learn how to get started.

Participants will receive free ground shipping and free returns just for joining. Free Ground and 2-day shipping promotion is only valid for shipping addresses in Canada. Standard order processing rules apply. Order by 2 pm PT (12 pm ET) Mon-Fri and your items will ship same day. Delivery dates at checkout are estimates and may vary slightly.

As an added benefit, as a TravisMathew Rewards participant, you have the opportunity to unlock new rewards as you achieve new tier statuses, such as free annual gifts and free 2-day shipping.

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Where can I make a qualifying purchase for TravisMathew Rewards points?

Purchases made at are considered qualifying purchases for points, subject to certain exclusions. Bulk or wholesale purchases made with other discounts and/or special pricing do not qualify for loyalty points. Sales tax and shipping costs do not qualify for loyalty points.

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How can I join the TravisMathew Rewards Program?

You can join the TravisMathew Rewards Program by signing up online. Participants must be sixteen (16) years or older to join the program. The program is only available to residents of Canada.

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