ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (7) GIFTS & GIFT CARDS (6) ORDERS (6) PAYMENT & PROMO CODES (6) PRODUCT (5) RETURNS & EXCHANGES (9) SHIPPING (20) TM REWARDS (32)

TM REWARDS

32 questions found

What are your terms of sale?

You can view our Terms of Sale online at https://www.travismathew.ca/terms-and-conditions.

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Do my TravisMathew Rewards points expire?

All your TM Points will expire 180 days from the date they were earned.

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Can I transfer my TravisMathew Rewards points to another participant?

You cannot transfer your loyalty points to another loyalty participant or person who is not a participant. Loyalty points are non-transferable.

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Where can I make a qualifying purchase for TravisMathew Rewards points?

Purchases made at TravisMathew.ca are considered qualifying purchases for points, subject to certain exclusions. Bulk or wholesale purchases made with other discounts and/or special pricing do not qualify for loyalty points. Sales tax and shipping costs do not qualify for loyalty points.

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Can I share my TravisMathew Rewards account with others?

No. Participation is on an individual basis and points are non-transferable.

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Will I receive a physical TravisMathew Rewards Program card?

You will not receive a physical card. However, you can access your account at any time at TravisMathew.ca.

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How can I obtain different statuses in the TravisMathew Rewards Program?

Once a member spends C$500 in net TravisMathew spend, the member will unlock Gold status and its associated benefits. At C$1,000 in net TravisMathew spend, the member will unlock Platinum status and its associated benefits. A status is calculated on annual net spend by calendar year. Learn more about the different statuses. Once you unlock a new status, we'll notify you via email, or you can see real-time upgrades in your account dashboard. Login and click the rewards dashboard. Make sure to sign up for email to ensure you receive these important messages about your rewards account.

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How do I unsubscribe from TravisMathew marketing emails?

You may opt-out of receiving TravisMathew marketing emails at any time by clicking the 'unsubscribe' link in the email to manage your preferences. You can choose to unsubscribe from all emails or elect to only receive loyalty emails: communications concerning your membership account and other service-related communications. You can find more information by visiting the TravisMathew Rewards Program Terms & Conditions and the TravisMathew Privacy Policy.

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Will I get change back from using more TravisMathew Rewards points than what is needed to cover the sub total of an order?

You will not get change back from if you redeem points when making a purchase. You must make a purchase greater than $0.01 over the total value of points amount in order to redeem it at checkout or online.

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What is TravisMathew Rewards Diamond Status?

From time to time, you deserve to be treated like a king. Make sure you sign up for TM Rewards for a chance to be true Diamond royalty with TravisMathew and unlock exclusive benefits.

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