ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (7) GIFTS & GIFT CARDS (6) ORDERS (6) PAYMENT & PROMO CODES (6) PRODUCT (5) RETURNS & EXCHANGES (9) SHIPPING (20) TM REWARDS (31)

TM REWARDS

31 questions found

What Is the TravisMathew Anniversary Sale?

TravisMathew Anniversary sale is an event in which we offer 30% off select styles that are available for TravisMathew Rewards Members only. Customers must be signed in to their account to buy. 30% off products cannot be combined with other promotions or discounts.

Limited supply which will not be replenished after the sale is over. Sale ends July 16th.

Join TM Rewards or Login

Shop Anniversary Sale

Was this helpful?

How do I unsubscribe from TravisMathew marketing emails?

You may opt-out of receiving TravisMathew marketing emails at any time by clicking the 'unsubscribe' link in the email to manage your preferences. You can choose to unsubscribe from all emails or elect to only receive loyalty emails: communications concerning your membership account and other service-related communications. You can find more information by visiting the TravisMathew Rewards Program Terms & Conditions and the TravisMathew Privacy Policy.

Was this helpful?

Do my TravisMathew Rewards points expire?

TM Rewards do not expire in Canada.

Was this helpful?

What are your terms of sale?

You can view our Terms of Sale online at https://www.travismathew.ca/terms-and-conditions.

Was this helpful?

Can I transfer my TravisMathew Rewards points to another participant?

You cannot transfer your loyalty points to another loyalty participant or person who is not a participant. Loyalty points are non-transferable.

Was this helpful?

What happens if TravisMathew cannot fulfill my order and reward points were used?

The value of the rewards points will be refunded to your loyalty account.

Was this helpful?

How do I change the email address of my TravisMathew Rewards account?

Login to your account and click profile to edit the email address that is saved on file, or contact the TravisMathew Rewards Program Customer Service line at 1-877-969-1952 for assistance.

Was this helpful?

How do I cancel my TravisMathew Rewards participation?

We hate to see you go, but if you want to cancel your participation, please contact the TravisMathew Program Customer Service line at 1-877-969-1952 to be removed from the program. You can also go to your account dashboard and click on delete.

Was this helpful?

Will I get change back from using more TravisMathew Rewards points than what is needed to cover the sub total of an order?

You will not get change back from if you redeem points when making a purchase. You must make a purchase greater than $0.01 over the total value of points amount in order to redeem it at checkout or online.

Was this helpful?

Why am I receiving TravisMathew marketing emails, in addition to TravisMathew Rewards emails?

When you opted in to TravisMathew Rewards, you also opted in to receive marketing emails from TravisMathew. But don't worry, you can unsubscribe at any time. 

Was this helpful?

DIDN'T QUITE ANSWER YOUR QUESTION?

Reach out to our friendly Customer Service and we’ll gladly lend a hand!

Monday - Friday: 8:00am - 5:00pm (PST)

GET 15% OFF YOUR FIRST ORDER

Stay updated from TravisMathew on exclusive online and in-store offers, new product alerts, store events in your area and more.

*For new customers only. Not valid on Member Exclusive product, luggage or sale items. Cannot be combined with additional offers.