ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (7) GIFTS & GIFT CARDS (6) ORDERS (6) PAYMENT & PROMO CODES (6) PRODUCT (5) RETURNS & EXCHANGES (9) SHIPPING (20) TM REWARDS (33)

TM REWARDS

33 questions found

Will there be new TravisMathew Rewards and point-earning activities available?

New rewards and point earning activities will be added to the TravisMathew Rewards Program periodically. Please check the loyalty site for program updates.

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Why am I receiving TravisMathew marketing emails, in addition to TravisMathew Rewards emails?

When you opted in to TravisMathew Rewards, you also opted in to receive marketing emails from TravisMathew. But don't worry, you can unsubscribe at any time. 

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What happens if TravisMathew cannot fulfill my order and reward points were used?

The value of the rewards points will be refunded to your loyalty account.

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What do I do if I lost my TravisMathew Rewards account password?

Click the ‘forgot password’ link on the log in page or contact the TravisMathew Rewards Program Customer Service line at 1-877-969-1952 for assistance.

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Do my TravisMathew Rewards points expire?

All your TM Points will expire 180 days from the date they were earned.

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What is TravisMathew Rewards Diamond Status?

From time to time, you deserve to be treated like a king. Make sure you sign up for TM Rewards for a chance to be true Diamond royalty with TravisMathew and unlock exclusive benefits.

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How do I unsubscribe from TravisMathew marketing emails?

You may opt-out of receiving TravisMathew marketing emails at any time by clicking the 'unsubscribe' link in the email to manage your preferences. You can choose to unsubscribe from all emails or elect to only receive loyalty emails: communications concerning your membership account and other service-related communications. You can find more information by visiting the TravisMathew Rewards Program Terms & Conditions and the TravisMathew Privacy Policy.

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How can I join the TravisMathew Rewards Program?

You can join the TravisMathew Rewards Program by signing up online. Participants must be sixteen (16) years or older to join the program. The program is only available to residents of Canada.

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Can my TravisMathew Rewards account be terminated?

We can terminate any member from the TravisMathew Rewards program, for any reason including, but not limited to, a member’s failure to comply with TravisMathew Rewards Program Terms and Conditions.

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Will I receive a physical TravisMathew Rewards Program card?

You will not receive a physical card. However, you can access your account at any time at TravisMathew.ca.

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